At 33Drugs, your satisfaction is our priority. Our dedicated support team is available 24/7 to assist you with any questions or concerns related to orders, delivery, or medication details.
📖 Your Guide to Customer Support:
🚚 1. Delivery Information:
We offer two convenient shipping options:
- International Unregistered Mail:
- Delivery Time: 10-21 days after dispatch.
- Tracking Number: Not available.
- Package: Regular envelope.
- Trackable Courier Service:
- Delivery Time: 5-10 days after dispatch.
- Tracking Number: Available 3-4 days post-dispatch.
- Package: Delivered in courier service packaging.
📌 Important Notes:
- Orders with 90+ pills will be split into multiple packages shipped simultaneously.
- Customs processing or local holidays may cause delays. Contact us if your order hasn’t arrived 3 days after the delivery deadline.
🔍 2. How to Track Your Order:
- Go to the “My Account” section.
- Select your Order ID from the dropdown menu and click on the tracking number. A new window will display your shipment status.
- For orders split into multiple packages, tracking numbers will be available for each shipment.
📦 3. Non-Delivery Issues:
If your order is delayed due to customs, postal services, or holidays, please reach out to us promptly.
We’ll resolve the issue by:
- Reshipping your order for free.
- Issuing a full refund.
💊 4. Pills: Shape and Color Differences:
Generic medications may differ in appearance (shape or color) from brand-name versions, but they contain the same active ingredients and are equally effective. The name of the active ingredient is printed on each blister for your convenience.
🧑⚕️ 5. What Are Generics?
Generics are medications with the same chemical composition and therapeutic effect as brand-name drugs but at a significantly lower cost. They may differ in shape, color, or name due to trademark laws, but the efficacy remains identical.
📩 Get in Touch with Us:
- Phone: +1 718 475 90 88
- Email: [email protected]
- Live Support Chat: Available 24/7 for instant assistance.
🔗 Online Tools at Your Fingertips:
Visit the Customer Support Center at re-customer.com to:
- Refill prescriptions using your email address and order details.
- Track your order with your Order ID or the last four digits of your payment card.
- Submit your inquiries through the Contact Form.
🎯 We’re here to make your experience smooth, reliable, and stress-free. Reach out anytime, and we’ll ensure your needs are met promptly and professionally! 💙
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